A new Membership Agreement has been approved by the TSO Board of Directors. This new agreement will be used with any new member who joins after January 1, 2020. Under the terms of the new agreement the licensing of the TSO brand will require that the member sign a management services agreement with TSO Management Services, Inc. (TMS). TMS is a management services organization (MSO) that will be responsible for all operations management of the member’s practice. The office staff will be employed by the members professional corporation, but will be managed by TSO corporate through the MSO.
In addition, the MSO will be responsible for all HR functions and administration, inventory management, sales and operations training, billing, collections, claims reconciliation and posting payments. By providing this comprehensive service, the owner/member can concentrate their energy and focus on taking care of patients. The MSO will not be involved in the clinical aspects of the practice. The MSO will hire the staff, provide ongoing training and operate the practice using comprehensive standard operating procedures (SOPs).
Board member and past Chairman Dr. Benny Peña said, “The MSO should alleviate any apprehension for new practice owners. Good ODs are sometimes mediocre business managers and many newer grads want work-life balance. The MSO addresses both these issues. Also as a current shareholder, I will be very interested in opening additional locations knowing that a lot of the business operations are being taken care of.”
Current members are not effected by this change and any new office that is opened by a member who was a part of the network prior to January 1, 2020 will not be effected. Current members who wish to use the MSO are free to do so, but it is not a condition of their membership. All other aspects of TSO Membership remains unchanged.