TSO Network Update - January 2019

22 z January 2019 Insurance & Third Party — Contact Cindy Huynh at Cindy@tso.com about Insurance & Third Party questions. Eyemed Updates New lenses added to progressive and anti- reflective classifications 2019 progressive and A-R tiers now available As we do every year, we are releasing the progressive and anti-reflective lens classifications for 2019. This list assigns each product into a tier that corresponds to a specific member out-of-pocket cost. This list, which is effective January 1, 2019, adds some products that are new to the market. There are no other changes. When using the online claims system, we’ll automatically map the product to the correct tier. For more information about progressive lenses, check out our How To guide about understanding our plans. Annual training must be completed by 12/31/2018. Make meeting this requirement part of your end-of-year plans As you’re readying for 2019, don’t forget to make sure you’ve met all of your requirements for 2018. All network providers must let us know you meet training requirements from the Centers for Medicare and Medicaid (CMS) and state agencies. This year, all practice owners need to ensure doctors and staff receive training on: • Fraud, waste and abuse prevention • Compliance Program Effectiveness (federal) • HIPAA (federal and state privacy) • Information Security (federal OCR & state) • Cultural competency • Human trafficking We have content available that meets the requirements, but you’re welcome to use other sources instead. The training is required because our membership includes Medicare Advantage plan members. To meet the requirement, you must: 1. Complete training on the required topics. To download ours, go to Requirements > Annual Training. 2. On inFocus, go to My EyeMed > Annual Training and attest that you’ve met the requirement. For more information, see the Provider Manual or our FAQs section on inFocus. Avesis Updates VSP® + TRICARE® = More Patient Opportunities Avesis Dear Provider, Sometime next week, new website security changes will go into effect on the Avesis portal. Once your stores login, it will ask them to authenticate the user. If the current password meets the new criteria, it will not need to be changed, however, if it does not, it will ask for a new one to be created. I am attaching a user guide for your reference and asking that you give your stores a heads up that this is coming. This initial round will only affect the commercial portal. The government site will be updated at a later date. Please let me know if you have any questions. Thank you, Nicky Nicole Sordillo Vision-Retail Chains 10324 S. Dolfield Road Owings Mills, MD 21117 410-413-9171 nsordillo@avesis.com www.avesis.com