TSO Network Update - April 2018

April 2018 z 16 Insurance & Third Party — Contact Cindy Huynh at Cindy@tso.com about Insurance & Third Party questions. New Medicare Card Mailing Strategy The Centers for Medicare & Medicaid Services (CMS) is required to remove Social Security Numbers (SSNs) from all Medicare cards by April 2019. A new, unique Medicare Number will replace the SSN-based Health Insurance Claim Number (HICN) on each new Medicare card. Starting April 2018, CMS will begin mailing new Medicare cards to all people with Medicare on a flow basis by geographic location and other factors. These mailings will follow the sequence outlined below. Additional details on timing will be available as the mailings progress. Starting in April 2018, people with Medicare will be able to check the status of card mailings in their area on Medicare.gov. New Medicare Card Mailing Waves Wave States Included Cards Mailing 1 Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, West Virginia April – June 2018 2 Alaska, American Samoa, California, Guam, Hawaii, Northern Mariana Islands, Oregon April – June 2018 3 Arkansas, Illinois, Indiana, Iowa, Kansas, Minnesota, Nebraska, North Dakota, Oklahoma, South Dakota, Wisconsin After June 2018 4 Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Rhode Island, Vermont After June 2018 5 Alabama, Florida, Georgia, North Carolina, South Carolina After June 2018 6 Arizona, Colorado, Idaho, Montana, Nevada, New Mexico, Texas, Utah, Washington, Wyoming After June 2018 7 Kentucky, Louisiana, Michigan, Mississippi, Missouri, Ohio, Puerto Rico, Tennessee, Virgin Islands After June 2018 Texas Children’s Health Plan New Vision Services Provider Effective April 1, 2018, Envolve Vision will provide routine vision services for all members. If you have any questions about vision benefits, please call Envolve Vision. The following toll-free numbers apply to both providers and members. CHIP: 1-844-520-3711 • STAR: 1-844-683-2305 • STAR Kids: 1-844-212-7269 New Medicare Card Mailing Strategy The Centers for edicare & Medicaid Services (CMS) is required to remove Social Security Numbers (SSNs) from all Medicare cards by April 2019. A new, unique Medicare Number will replace the SSN-based Health Insurance Claim Number (HICN) on each new Medicare card. Starting April 2018, CMS will begin mailing new Medicare cards to all people with Medicare on a flow basis by geographic location and other factors. These mailings will follow the sequence outlined below. Additional details on timing will be available as the mailings progress. Starting in April 2018, people with Medicare will be able to check the status of card mailings in their area on Medicare.gov.