Every optometry practice has a particular work environment that dictates to a considerable degree how its doctors respond to problems and opportunities. This is brought about by a heritage of its past leaders and its present leaders. Climate represents the beliefs about the “feel of the practice” by its employees.
This individual perception of the ‘feel of the practice” comes from what employees believe about the activities that occur in the practice. These activities influence both individual and team motivation and satisfaction.
Test your practice’s climate by asking yourself these questions:
- How well do you clarify the priorities and goals of your practice? Do your employees know what is expected of them?
- What is the system of recognition, rewards, and reprimands in your practice?
- How competent are you as their leader?
- What will happen if an employee makes a mistake?
Organizational climate is directly related to the leadership and management style of the doctor or leader, based on the values, attributes, skills, and actions, as well as the priorities of the leader. The behavior (character) of the leader (doctor) is the most important factor that impacts the climate. Everything you do as a leader will effect the climate of your practice.
Article reprinted with permission of practice management blog, Practice Principles. For more on practice management, visit www.PracticePrinciples.net.Environment “The Feel of the Practice”