Category Archives: Practice Management

The EDGEPro Feature that Helps You Schedule Your Team

GPN Technologies has found yet another way to make your life easier in  their  new  EDGEPro™  platform. Their innovative EDGEMarks report (which has all your most important KPIs) has always been extremely useful for measuring performance; it’s filterable, which we love and you can look at your sales stats by plan, doctor, or staff member […]

Plan Your Staff ’s 2017 Continuing Education Programs

Doctors and office managers should begin planning your staff’s education program for 2018 now! One of the biggest challenges that an office has in today’s work place is finding and keeping the right employees. It is crucial to the success of your practice. Patients want and expect optical staff to be knowledgeable and well trained. […]

TSO Network Reimburses Continuing Education

Recognizing the importance of both doctors and office associates continually learning and improving their clinical skills and knowledge, the TSO Network will reimburse network members for the cost of continuing education. The criteria is that the education must be approved for either hours recognized by the Texas Optometry Board or the American Board of Opticianry. […]

Call Center & Billing Service Beta Testing

The TSO Network is exploring the opportunity of providing Network Members with a full-service Phone Center support program whereby all scheduling phone calls would be handled by professional call operators. Eliminating these calls from the day to day operations of a busy office can provide more time for staff to focus on the care and service […]

High Performance Capture Rate: Part II

Last month I spoke about the boys of summer and how baseball is a business of measuring through key statistics. Well, now we are entering the final stretch of play-offs and only those who have the high performance numbers are still playing America’s pastime. The practice of optometry also has key statistics to measure our strength, and […]

Tips for Posting Jobs on TSO Recruitment

Tips for submitting a job posting Submit one job per posting! Clumping jobs into one posting will confuse the applicants and cause the job boards to incorrectly list the job. Use simple wording in your job title and job posting. Requesting a “Super Technician” could cause outstanding candidates to move past your job listing. Utilize […]